Can The Aqt80 Be Reset To Be Used On Another Service

1. What are the OS requirements needed to admission this site? There are no specific Os requirements for accessing this site, other than being able to back up a minimum level web browser described below.
2. What are the Hardware requirements needed to admission this site? There are no specific hardware requirements for accessing this site other than supporting a minimum level web browser every bit described beneath. This site is designed to operate on numerous surfaces including smart phones, tablets and PCs
3. What are the Web Browser requirements for this site? We accept security of your data very seriously and therefore only support the latest encryptions. Your web browser must be capable of supporting TLS1.2 encryption. All the major, up to date, browsers support this already. If you cannot get to this site, try updating your browser, or switching to a dissimilar browser that is up to date.
4. How can I access a Cross-Reference Chart for Medium Duty Harness Repair? Discontinued Harness and Connector components are listed in the description of the replacement parts and tin can be located past searching for the discontinued production. A copy of the Harness Repair Cross-Reference nautical chart tin can also be obtained hither .
5. I desire to view order history for one of the locations I accept access to. How tin I admission this? You can admission this characteristic by selecting the My Organisation link in the My Account menu. If you have access to multiple locations, you volition need to choose which location you want to review. The folio that loads after you select a Dealer location is the Organization Contour. At the bottom of the page, you tin admission all of the Orders and Software Keys assigned to that location.
half-dozen. I entered my product key and now the software is trying to log me in as CYY0000. What is my countersign? If the software attempts to log yous in as CYY0000, and then the product key was either invalid or incorrectly entered. Please check your product key and re-enter.
seven. How do I extend my software subscription? Extend time to a current subscription by entering an additional product key earlier the current subscription expires. You tin check how many days are remaining until the current central expires by selecting Help > Registration > View Registration Information. Boosted production keys tin be added to the software by selecting Assistance > Registration > Extend / Modify Edition.
8. How can I transfer my software license to some other computer? Y'all can transfer a license to another computer by following the steps below: Open the application on the current computer. Click on Aid > Registration > Unregister This automobile > OK Input previous product primal into application when installing on replacement calculator.
ix. Where do I find my Product Central number? You can find your product central by post-obit the steps below: Open the application on the current computer. Click on Help > Registration > View Registration Information
10. What information practise I need to create or reset a password? In social club to create or reset a password, follow this guide: Multi-Cistron Authentication Guide so you lot will need to setup 2-Gene Authentication at http://password.navistar.com . Please keep in mind that Passwords need to be inverse every ninety days. Navistar applications will give you a alert when you have 7 days or less remaining. For boosted support, please contact Dealership Support to reset your password: US and Canada – (800) 527-7879 Latin America – (800) 527-7879 (International call rates utilize) Mexico – 01-800-713-9405 to reset your password.
11. I have forgotten my password, or information technology has expired. How can I change my password? The steps to reset your password tin be found in the Self-Service Password Reset Certificate . This utility cannot exist used if you have not gear up a contour through Multi-Gene Authentication. Yous can change your countersign on the Self-Service Password Reset site at http://countersign.navistar.com . Please go along in mind that Passwords need to exist changed every 90 days. Navistar applications will give you a warning when you take vii days or less remaining. For additional support, please contact Dealership Support to reset your password: U.s. and Canada – (800) 527-7879 Latin America – (800) 527-7879 (International call rates utilize) Mexico – 01-800-713-9405 to reset your password.
12. Where do I go a username and password to access Navistar software? When you install the application, a screen pops upward asking if yous want to install it every bit a new or existing user. Select New User. Another screen pops upward request for your personal data. Type in your information and click on Submit. NOTE: You lot must type in a valid e-mail accost when completing the form. The system will email you your username and password. NOTE: The countersign emailed to you lot is temporary and you MUST reset the password using the link emailed to yous before logging into the application! Your countersign can exist reset at http://password.navistar.com . For additional support, please contact Dealership Support to reset your countersign: US and Canada – (800) 527-7879 Latin America – (800) 527-7879 (International call rates apply) United mexican states – 01-800-713-9405 to reset your password. Update your default countersign given by Dealership Back up using Password Reset. If y'all do non update through this link it won't let yous continue. Annotation: You are required to change your password every 90 days.
13. What are the requirements for the password I use to access Navistar software? Your countersign must have the following characteristics: At to the lowest degree 8 characters At least ane upper instance letter At least 1 lower example letter At least 1 number or special character
14. I know my countersign simply cannot log into my account. How can I get back into my account? If you know your password just cannot login, you can try unlocking your account on the Self-Service Countersign Reset site at http://password.navistar.com . The steps to unlock your business relationship can be found in the Cocky-Service Password Reset Document . This utility cannot exist used if you have not set up a contour through Multi-Factor Authentication. Please proceed in listen that Passwords need to be changed every 90 days. Navistar applications will requite y'all a alarm when you have seven days or less remaining. For boosted support, please contact Dealership Support to reset your countersign: Usa and Canada – (800) 527-7879 Latin America – (800) 527-7879 (International call rates apply) Mexico – 01-800-713-9405 to reset your password.
xv. Can I employ the same username and countersign for multiple Navistar applications? The aforementioned username and password can exist used for Navistar® Engine Diagnostics, Diamond Logic® Builder, NavKal™, and HeRo.
16. I need additional CYY usernames. How many can I become, and how do I do and then? Upwards to 5 additional usernames can exist created within the software application. This tin can be accessed by selecting Help > Registration > Request Additional Users. This will open a registration window. Fill in all of the required information and click OK to submit the request. You will receive an email confirmation with the new username and a temporary password. The temporary password must exist changed by using the link in the email before signing into the software.
17. Why can't I generate extra User Id's from the cardinal? The first person who installs the product central in the calculator becomes the Ambassador of the central. Notation: Just the Administrator of the central tin create five boosted user IDs from the production cardinal.
18. When I download a VIN from history in DLB, I receive an mistake saying "Vehicle configuration does not exist". How practice I access the history? This is due to a permissions issue in the Vehicle Directory that was prepare. To resolve, change Vehicle Directory to one that you have permissions to write to. With DLB open, click File. Select Set Vehicle Directory. Select a directory in which you have permissions. The default directory is C:\Users\USER ACCOUNT\Diamond Logic Builder\Vehicle
19. Where can I access training material? Delight refer to the steps beneath to access training material. You can also contact a local International® or IC Charabanc® Dealer for assist. Users without access to the Training portal Navigate to: https://www.navistareducation.com . Register for a new account by inbound the requested information on the right side of the page. Submit the course to register your account. You will automatically exist logged into the Learning Management Organisation (LMS). Select Course Catalog Select Service Training Select All Service Courses Whorl down to the form Name, click Select to enroll in the class. If a payment is required, a page volition announced, click Select to enter payment data. After purchasing the course, click My Current Enrollments. If payment is not required, click the Play button to launch and view the course. Users with access to the Training portal Log into the Preparation Portal Select Course Catalog Select Service Training Select All Service Courses Whorl down to the grade Name, click Select to enroll in the course. If a payment is required, a page will appear, click Select to enter payment information. After purchasing the course, click My Electric current Enrollments. If payment is not required, click the Play button to launch and view the course.
twenty. As presently as I start the program I am getting an 812 code: An Net Connection to the Server could not be established. What could exist the problem? Cheque your network settings and make sure you are really connected to your network. If you lot are connected and still get the 812 code, you may have a network firewall that is not assuasive the connectedness to be made to the server. Delight Notation: The Navistar Engine Diagnostics plan volition not function until the user has successfully logged in at least once while connected to the internet. The user may need to consult with the technical support staff if the Navistar Engine Diagnostics plan cannot connect to the Navistar site. Error messages will be generated if connection to Navistar fails. Your net firewalls must exist configured to let two-way advice to the following Navistar host names: .navistar.com .internationaldelivers.com .amazonaws.com .cloudfront.net Be aware that the underlying IP addresses for these hosts are subject field to change and may vary by region. When possible, grant access by host name rather than IP address.
21. I continue receiving Mistake Code 812 when trying to launch DLB. How can I launch the software? To resolve this run the software as admin. Right click on the DLB Icon Click Open File Location Correct click on Diamond Logic Builder.exe Click Run as Admin An 812 code can too be triggered past the program when a connectedness can't be established to the registration server. The near mutual trouble is that your network security levels are not allowing for this. Consult your Information technology section for assist. If you are still unable to utilize the awarding later post-obit the instructions above, you may not be set up as the PC Administrator. Please contact us at psc@navistar.com for assistance.
22. I bought my DLB CD through Nexiq or my dealer, do I have a paid subscription? No. Whatsoever DLB CD purchased through Nexiq or your dealer is a quondam license and is not affected by the new product central licensing program.
23. Is it possible to update the version of DLB on the CD I purchased? No. We are but updating the downloadable version of DLB.
24. Tin I still purchase a product key through Nexiq? Aye, although you can purchase product keys from this website besides.
25. Do I demand a DLB Product Fundamental if I have Level 2 or Level 3 access? Aye. You can purchase a product fundamental from this website, a local International® or IC Jitney® Dealer, or from Nexiq at https://www.nexiq.com/ .
26. Can I purchase a product key that has a duration for more than than one yr? No. Still, you can load multiple production keys to a unmarried installation to increase the amount of time the software is valid.
27. Do I have to retake DLB training if I already have Level 2 or Level 3 access? No. If you had Level 2 or Level 3 admission on a different ID. Please contact the Production Support Center to take your access transferred to your new ID. Contact details can exist found on the Contact Usa page.
28. If I purchase DLB training, does it include a production key? No. Training and software are now managed separately.
29. Do I need a product cardinal for every computer I want to use Navistar software on? Yes. Product Keys tin only be used on 1 calculator.
30. I have used ServiceMaxx in the past, does it mean I am an existing user of NED? No. You need to create a user ID from NED or use an ID created from another Navistar application. Follow the installation software process on the website or read the User'south Guide .
31. What happens to my electric current version of ServiceMaxx™ Pro? ServiceMaxx Pro J-1939 will continue to function and be supported until the software subscription has expired.
32. What happens to my current version of ServiceMaxx Lite? ServiceMaxx Lite will go on to function simply will no longer be supported every bit of January eighteen, 2017.
33. My PC was re-imaged. Can I get a new product cardinal for Navistar Engine Diagnostics? Dealers – Please submit example file with proof of purchase. For all other customers – Please email psc@navistar.com . If you purchased your software from Nexiq, please contact Nexiq at (877) 905-6716.
34. Is at that place an equivalent version of ServiceMaxx Lite for Navistar Engine Diagnostics? No.
35. Will ServiceMaxx exist updated after the final release? No.
36. Will my current version of ServiceMaxx continue to piece of work for all electric current Navistar® engines? Your current version of ServiceMaxx will go on to function for J-1939 up to model year 2016 MaxxForce® and Navistar engines. Once the next engine update is released, simply Navistar Engine Diagnostics volition receive this release; ServiceMaxx will non.
37. How volition I know when my ServiceMaxx license is going to expire? Yous tin can cheque when y'all current ServiceMaxx license will expire by post-obit the steps beneath: Open ServiceMaxx Open up the Help Menu Click Registration, registration box volition popular up. Click OK, new box will pop up and evidence you when your license is set to elapse.
38. What is the difference between NavKal™ and NavKal™ Pro? NavKal supports scale updating, on screen vehicle information display, ECM software version and upgrade availability and allows you to read and clear DTC'south. NavKal Pro does all of the higher up every bit well as OEM controlled parameter updates and blank module programming.
39. I demand more than assist, who can I contact? Dealers should open an iKNow case file, customers tin electronic mail psc@navistar.com .
twoscore. Do I accept to be continued to the Net to employ NavKal™? Delight reference the Quick Reference Guide .
41. How do I get updates to NavKal™? When you connect to the Net and launch the software information technology automatically looks for and downloads the updates.
42. I received an error code from Navistar software. What does it mean and how practise I fix information technology? A dictionary and basic troubleshooting for 800 series fault codes can exist constitute in the Navistar Software 800 Codes document bachelor here, and on each Navistar software folio.
43. I accept questions well-nigh the OnCommand® Parts Information Custom Parts Catalog products. Where should I start. Please start with the OCPI Custom Parts Catalog FAQ certificate. If you lot still have questions, delight send an email to OnCommandSubscriptions@Navistar.com .
44. What Electronic Service Tools will be used on the International CV? The International CV Series will utilize the GM Electronic Service Tools GDS2 for Diagnostics and SPS for calibrations & programming for all modules, except transmission. The MDI2 Diagnostic Interface tool is required to connect to the vehicle.
45. Where tin can customers acquire the Electronic Service Tools for International CV? Navistar cannot provide the Electronic Service Tools to customers. Customers tin buy various subscriptions of GDS2 and SPS via https://world wide web.acdelcotds.com/subscriptions. The MDI2 Diagnostics Interface cable tin also be acquired from www.acdelco.com or https://gmtoolsandequipment.com.
46. Where do I go for questions and support with the Electronic Service Tools for the International CV? Customers should contact AC Delco for any questions or back up regarding the Electronic Service Tools. Documentation will be provided with the purchased tools.
47. How do I update parameters and settings for my International CV vehicle? For some parameters and settings, similar PTO settings, GDS2 can be used. For other parameters and settings, like editing speed limiters, a new module calibration may exist required. Please contact your local International Dealer for Questions and Support. There may be a Reconfiguration cost associated with performing calibration updates.
48. What Electronic Service Tools are used for the Allison Transmission in the International CV? GDS2 can be used for preliminary Allison Transmission diagnostics. For avant-garde Allison Transmission diagnostics, or for Allison Transmission module programming, please contact an Allison certified repair location.
49. Where tin can I discover grooming for DLB? Level 1 Formal training is non required. Level two: Basic Programming (Web-Based) Spider web-Based DLB training for customers can be accessed at https://www.navistareducation.com . Customers can either login with an existing account or register for a new ane. Introduction to Diamond Logic Electric Systems AND Diamond Logic Builder Introduction and Usage OR Diamond Logic Builder Level two Retail Course (8982) Level 3: Avant-garde Logic (Instructor Led) Please contact DiamondLogicBuilder@Navistar.com to schedule your preparation. NOTE: DLB Level two and 3 software requires a product central for each calculator.
50. I would like to pay for my items with my Fleet Accuse carte. How can I practise this? To checkout with Fleet Charge, please select this payment method before finalizing your order.
51. I am making a buy that should be tax exempt. How do I upload my Tax Exemption certificate? Fleets and Customers who are Revenue enhancement Exempt will need to upload a copy of their exemption certificate to have tax removed from their orders. This can be done at checkout, or before selecting any items. Before Selecting Items Open the My Account menu and select My Arrangement. Select Taxation Exemption Certificates Attach your certificate, enter the date range the certificate is valid for, then select Add During Checkout Earlier placing y'all order with Tax applied, you can upload a Tax Exemption certificate to your account.

1. What are the OS requirements needed to admission this site?

There are no specific Os requirements for accessing this site, other than being able to back up a minimum level web browser described below.

2. What are the Hardware requirements needed to admission this site?

There are no specific hardware requirements for accessing this site other than supporting a minimum level web browser every bit described beneath. This site is designed to operate on numerous surfaces including smart phones, tablets and PCs

3. What are the Web Browser requirements for this site?

We accept security of your data very seriously and therefore only support the latest encryptions. Your web browser must be capable of supporting TLS1.2 encryption. All the major, up to date, browsers support this already. If you cannot get to this site, try updating your browser, or switching to a dissimilar browser that is up to date.

4. How can I access a Cross-Reference Chart for Medium Duty Harness Repair?

Discontinued Harness and Connector components are listed in the description of the replacement parts and tin can be located past searching for the discontinued production. A copy of the Harness Repair Cross-Reference nautical chart tin can also be obtained

hither

5. I desire to view order history for one of the locations I accept access to. How tin I admission this?

You can admission this characteristic by selecting the My Organisation link in the My Account menu. If you have access to multiple locations, you volition need to choose which location you want to review. The folio that loads after you select a Dealer location is the Organization Contour. At the bottom of the page, you tin admission all of the Orders and Software Keys assigned to that location.

half-dozen. I entered my product key and now the software is trying to log me in as CYY0000. What is my countersign?

If the software attempts to log yous in as CYY0000, and then the product key was either invalid or incorrectly entered. Please check your product key and re-enter.

seven. How do I extend my software subscription?

Extend time to a current subscription by entering an additional product key earlier the current subscription expires.

You tin check how many days are remaining until the current central expires by selecting Help > Registration > View Registration Information.

Boosted production keys tin be added to the software by selecting Assistance > Registration > Extend / Modify Edition.

8. How can I transfer my software license to some other computer?

Y'all can transfer a license to another computer by following the steps below:

Open the application on the current computer.
Click on Aid > Registration > Unregister This automobile > OK
Input previous product primal into application when installing on replacement calculator.

ix. Where do I find my Product Central number?

You can find your product central by post-obit the steps below:

Open the application on the current computer.
Click on Help > Registration > View Registration Information

10. What information practise I need to create or reset a password?

In social club to create or reset a password, follow this guide: Multi-Cistron Authentication Guide so you lot will need to setup 2-Gene Authentication at http://password.navistar.com .

Please keep in mind that Passwords need to be inverse every ninety days. Navistar applications will give you a alert when you have 7 days or less remaining. For boosted support, please contact Dealership Support to reset your password:

US and Canada – (800) 527-7879
Latin America – (800) 527-7879 (International call rates utilize)
Mexico – 01-800-713-9405 to reset your password.

11. I have forgotten my password, or information technology has expired. How can I change my password?

The steps to reset your password tin be found in the Self-Service Password Reset Certificate . This utility cannot exist used if you have not gear up a contour through Multi-Gene Authentication. Yous can change your countersign on the Self-Service Password Reset site at http://countersign.navistar.com .

Please go along in mind that Passwords need to exist changed every 90 days. Navistar applications will give you a warning when you take vii days or less remaining. For additional support, please contact Dealership Support to reset your password:

U.s. and Canada – (800) 527-7879
Latin America – (800) 527-7879 (International call rates utilize)
Mexico – 01-800-713-9405 to reset your password.

12. Where do I go a username and password to access Navistar software?

When you install the application, a screen pops upward asking if yous want to install it every bit a new or existing user.
Select New User.
Another screen pops upward request for your personal data. Type in your information and click on Submit.
NOTE: You lot must type in a valid e-mail accost when completing the form.
The system will email you your username and password.
NOTE: The countersign emailed to you lot is temporary and you MUST reset the password using the link emailed to yous before logging into the application!
Your countersign can exist reset at http://password.navistar.com . For additional support, please contact Dealership Support to reset your countersign:
- US and Canada – (800) 527-7879
- Latin America – (800) 527-7879 (International call rates apply)
- United mexican states – 01-800-713-9405 to reset your password.

Update your default countersign given by Dealership Back up using Password Reset. If y'all do non update through this link it won't let yous continue.

Annotation: You are required to change your password every 90 days.

13. What are the requirements for the password I use to access Navistar software?

Your countersign must have the following characteristics:

At to the lowest degree 8 characters
At least ane upper instance letter
At least 1 lower example letter
At least 1 number or special character

14. I know my countersign simply cannot log into my account. How can I get back into my account?

If you know your password just cannot login, you can try unlocking your account on the Self-Service Countersign Reset site at http://password.navistar.com . The steps to unlock your business relationship can be found in the Cocky-Service Password Reset Document . This utility cannot exist used if you have not set up a contour through Multi-Factor Authentication.

Please proceed in listen that Passwords need to be changed every 90 days. Navistar applications will requite y'all a alarm when you have seven days or less remaining. For boosted support, please contact Dealership Support to reset your countersign:

Usa and Canada – (800) 527-7879
Latin America – (800) 527-7879 (International call rates apply)
Mexico – 01-800-713-9405 to reset your password.

xv. Can I employ the same username and countersign for multiple Navistar applications?

The aforementioned username and password can exist used for Navistar® Engine Diagnostics, Diamond Logic® Builder, NavKal™, and HeRo.

16. I need additional CYY usernames. How many can I become, and how do I do and then?

Upwards to 5 additional usernames can exist created within the software application. This tin can be accessed by selecting Help > Registration > Request Additional Users. This will open a registration window. Fill in all of the required information and click OK to submit the request.

You will receive an email confirmation with the new username and a temporary password. The temporary password must exist changed by using the link in the email before signing into the software.

17. Why can't I generate extra User Id's from the cardinal?

The first person who installs the product central in the calculator becomes the Ambassador of the central. Notation: Just the Administrator of the central tin create five boosted user IDs from the production cardinal.

18. When I download a VIN from history in DLB, I receive an mistake saying "Vehicle configuration does not exist". How practice I access the history?

This is due to a permissions issue in the Vehicle Directory that was prepare. To resolve, change Vehicle Directory to one that you have permissions to write to.

With DLB open, click File.
Select Set Vehicle Directory.
- Select a directory in which you have permissions.
- The default directory is C:\Users\USER ACCOUNT\Diamond Logic Builder\Vehicle

19. Where can I access training material?

Delight refer to the steps beneath to access training material. You can also contact a local International® or IC Charabanc® Dealer for assist.

Users without access to the Training portal

Navigate to: https://www.navistareducation.com .
Register for a new account by inbound the requested information on the right side of the page.
Submit the course to register your account. You will automatically exist logged into the Learning Management Organisation (LMS).
Select Course Catalog
Select Service Training
Select All Service Courses
Whorl down to the form Name, click Select to enroll in the class.
1. If a payment is required, a page volition announced, click Select to enter payment data.
2. After purchasing the course, click My Current Enrollments.
If payment is not required, click the Play button to launch and view the course.

Users with access to the Training portal

Log into the Preparation Portal
Select Course Catalog
Select Service Training
Select All Service Courses
Whorl down to the grade Name, click Select to enroll in the course.
1. If a payment is required, a page will appear, click Select to enter payment information.
2. After purchasing the course, click My Electric current Enrollments.
If payment is not required, click the Play button to launch and view the course.

twenty. As presently as I start the program I am getting an 812 code: An Net Connection to the Server could not be established. What could exist the problem?

Cheque your network settings and make sure you are really connected to your network. If you lot are connected and still get the 812 code, you may have a network firewall that is not assuasive the connectedness to be made to the server.

Delight Notation: The Navistar Engine Diagnostics plan volition not function until the user has successfully logged in at least once while connected to the internet. The user may need to consult with the technical support staff if the Navistar Engine Diagnostics plan cannot connect to the Navistar site. Error messages will be generated if connection to Navistar fails. Your net firewalls must exist configured to let two-way advice to the following Navistar host names:

*.navistar.com
*.internationaldelivers.com
*.amazonaws.com
*.cloudfront.net

Be aware that the underlying IP addresses for these hosts are subject field to change and may vary by region. When possible, grant access by host name rather than IP address.

21. I continue receiving Mistake Code 812 when trying to launch DLB. How can I launch the software?

To resolve this run the software as admin.

Right click on the DLB Icon
Click Open File Location
Correct click on Diamond Logic Builder.exe
Click Run as Admin

An 812 code can too be triggered past the program when a connectedness can't be established to the registration server. The near mutual trouble is that your network security levels are not allowing for this. Consult your Information technology section for assist.

If you are still unable to utilize the awarding later post-obit the instructions above, you may not be set up as the PC Administrator. Please contact us at psc@navistar.com for assistance.

22. I bought my DLB CD through Nexiq or my dealer, do I have a paid subscription?

No. Whatsoever DLB CD purchased through Nexiq or your dealer is a quondam license and is not affected by the new product central licensing program.

23. Is it possible to update the version of DLB on the CD I purchased?

No. We are but updating the downloadable version of DLB.

24. Tin I still purchase a product key through Nexiq?

Aye, although you can purchase product keys from this website besides.

25. Do I demand a DLB Product Fundamental if I have Level 2 or Level 3 access?

Aye. You can purchase a product fundamental from this website, a local International® or IC Jitney® Dealer, or from Nexiq at

https://www.nexiq.com/

26. Can I purchase a product key that has a duration for more than than one yr?

No. Still, you can load multiple production keys to a unmarried installation to increase the amount of time the software is valid.

27. Do I have to retake DLB training if I already have Level 2 or Level 3 access?

No. If you had Level 2 or Level 3 admission on a different ID. Please contact the Production Support Center to take your access transferred to your new ID. Contact details can exist found on the

Contact Usa

page.

28. If I purchase DLB training, does it include a production key?

No. Training and software are now managed separately.

29. Do I need a product cardinal for every computer I want to use Navistar software on?

Yes. Product Keys tin only be used on 1 calculator.

30. I have used ServiceMaxx in the past, does it mean I am an existing user of NED?

No. You need to create a user ID from NED or use an ID created from another Navistar application. Follow the installation software process on the website or read the

User'south Guide

31. What happens to my electric current version of ServiceMaxx™ Pro?

ServiceMaxx Pro J-1939 will continue to function and be supported until the software subscription has expired.

32. What happens to my current version of ServiceMaxx Lite?

ServiceMaxx Lite will go on to function simply will no longer be supported every bit of January eighteen, 2017.

33. My PC was re-imaged. Can I get a new product cardinal for Navistar Engine Diagnostics?

Dealers – Please submit example file with proof of purchase.
For all other customers – Please email psc@navistar.com .
If you purchased your software from Nexiq, please contact Nexiq at (877) 905-6716.

34. Is at that place an equivalent version of ServiceMaxx Lite for Navistar Engine Diagnostics?

No.

35. Will ServiceMaxx exist updated after the final release?

No.

36. Will my current version of ServiceMaxx continue to piece of work for all electric current Navistar® engines?

Your current version of ServiceMaxx will go on to function for J-1939 up to model year 2016 MaxxForce® and Navistar engines. Once the next engine update is released, simply Navistar Engine Diagnostics volition receive this release; ServiceMaxx will non.

37. How volition I know when my ServiceMaxx license is going to expire?

Yous tin can cheque when y'all current ServiceMaxx license will expire by post-obit the steps beneath:

Open ServiceMaxx
Open up the Help Menu
Click Registration, registration box volition popular up.
Click OK, new box will pop up and evidence you when your license is set to elapse.

38. What is the difference between NavKal™ and NavKal™ Pro?

NavKal supports scale updating, on screen vehicle information display, ECM software version and upgrade availability and allows you to read and clear DTC'south.
NavKal Pro does all of the higher up every bit well as OEM controlled parameter updates and blank module programming.

39. I demand more than assist, who can I contact?

Dealers should open an iKNow case file, customers tin electronic mail

psc@navistar.com

twoscore. Do I accept to be continued to the Net to employ NavKal™?

Delight reference the

Quick Reference Guide

41. How do I get updates to NavKal™?

When you connect to the Net and launch the software information technology automatically looks for and downloads the updates.

42. I received an error code from Navistar software. What does it mean and how practise I fix information technology?

A dictionary and basic troubleshooting for 800 series fault codes can exist constitute in the

Navistar Software 800 Codes

document bachelor here, and on each Navistar software folio.

43. I accept questions well-nigh the OnCommand® Parts Information Custom Parts Catalog products. Where should I start.

Please start with the

OCPI Custom Parts Catalog FAQ

certificate. If you lot still have questions, delight send an email to

OnCommandSubscriptions@Navistar.com

44. What Electronic Service Tools will be used on the International CV?

The International CV Series will utilize the GM Electronic Service Tools GDS2 for Diagnostics and SPS for calibrations & programming for all modules, except transmission. The MDI2 Diagnostic Interface tool is required to connect to the vehicle.

45. Where tin can customers acquire the Electronic Service Tools for International CV?

Navistar cannot provide the Electronic Service Tools to customers. Customers tin buy various subscriptions of GDS2 and SPS via https://world wide web.acdelcotds.com/subscriptions. The MDI2 Diagnostics Interface cable tin also be acquired from www.acdelco.com or https://gmtoolsandequipment.com.

46. Where do I go for questions and support with the Electronic Service Tools for the International CV?

Customers should contact AC Delco for any questions or back up regarding the Electronic Service Tools. Documentation will be provided with the purchased tools.

47. How do I update parameters and settings for my International CV vehicle?

For some parameters and settings, similar PTO settings, GDS2 can be used. For other parameters and settings, like editing speed limiters, a new module calibration may exist required. Please contact your local International Dealer for Questions and Support. There may be a Reconfiguration cost associated with performing calibration updates.

48. What Electronic Service Tools are used for the Allison Transmission in the International CV?

GDS2 can be used for preliminary Allison Transmission diagnostics. For avant-garde Allison Transmission diagnostics, or for Allison Transmission module programming, please contact an Allison certified repair location.

49. Where tin can I discover grooming for DLB?

Level 1
Formal training is non required.

Level two: Basic Programming (Web-Based)
Spider web-Based DLB training for customers can be accessed at https://www.navistareducation.com . Customers can either login with an existing account or register for a new ane.

Introduction to Diamond Logic Electric Systems AND Diamond Logic Builder Introduction and Usage

Diamond Logic Builder Level two Retail Course (8982)

Level 3: Avant-garde Logic (Instructor Led)
Please contact DiamondLogicBuilder@Navistar.com to schedule your preparation.

NOTE: DLB Level two and 3 software requires a product central for each calculator.

50. I would like to pay for my items with my Fleet Accuse carte. How can I practise this?

To checkout with Fleet Charge, please select this payment method before finalizing your order.

51. I am making a buy that should be tax exempt. How do I upload my Tax Exemption certificate?

Fleets and Customers who are Revenue enhancement Exempt will need to upload a copy of their exemption certificate to have tax removed from their orders. This can be done at checkout, or before selecting any items.